Good technical support of Synchron company will help you to solve emerging problems quickly and efficiently.
To do this we provide:
- phone consultations of users
- remote user help in dealing with applications
- remote or local solving of problems associated with the user's workstation.
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Levels of Support
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Package Name
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Working days / hours
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On-site support
per month
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Remote support
per month
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Light
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5 x 8
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2
|
5
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Silver
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5 x 8
|
4
|
10
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Gold
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5 x 8
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8
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20
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Platinum
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5 x 8
|
16
|
30
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Business
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5 x 8
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32
|
50
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Depending on your company PC quantity, level of maturity of your IT infrastructure and state of it - you can choose any tariff plan for technical support.
From our side, we recommend firstly to make an IT audit, during which will be determined state of IT in the company. Then, according to results of IT audit, determine the optimal level of technical support required for the maintenance of your IT systems.